Shipping policy

Shipping Regions

We offer worldwide shipping.

We provide two shipping options at checkout:

- Standard International Shipping (via EMS or equivalent postal service)

Tracked service with delivery through your local postal system.

- Express International Shipping (via FedEx, UPS, or DHL)

Fast, door-to-door service with tracking and priority handling.

A tracking number will be provided upon dispatch.

Orders are prepared within 5–7 business days after confirmation.

Custom or made-to-order items may require additional lead time, noted on the product page.

Shipping fees are calculated at checkout based on your selected method and destination.

International orders may be subject to customs duties or taxes upon arrival. These fees vary by country and are the responsibility of the recipient.

Standard Shipping:

Asia Pacific: 5–10 business days

Europe & USA: 7–14 business days

Other regions: up to 20 business days

Express Shipping:

Asia Pacific: 2–5 business days

Europe & USA: 3–7 business days

Other regions: 5–10 business days

Please note: Delivery times are estimates and may vary due to customs procedures or courier delays.

If your parcel is delayed or appears lost in transit, please contact us at:

claireroelinajenssen@gmail.com

We will liaise with the courier and assist you as best we can.